เรามาเปรียบเทียบคำศัพท์และประโยคทั้งแบบที่เป็นทางการและไม่เป็นทางการกันเพื่อให้เห็นภาพง่ายขึ้น
คำศัพท์
1. help = assistance
2. because of = due to
3. ask = enquire
4. more = further
5. tell = inform
6. facts = information
7. get = obtain/receive
8. job = occupation
9. have = possess
10. give = provide
11. fix = repair
12. ask for = request
13. needs = requirements
14. book = reserve
15. check/prove = verify
ประโยค
1. What do you need? = Please let us know your requirement.
2. Thanks for the email of 12 Feb. = Thank you for your email received 12 February.
3. Sorry, I can't make it. = I'm afraid I will not be able to attend.
4. I'm sorry to tell you that..... = We regret to advise you that
5. I promise..... = I can assure you that
6. Could you...? = I was wondering if you could
7. You haven't...... = We note from our records that you have not
8. Don't forget..... = We would like to remind you that
9. I need to.... = It's necessary for me to
10. Shall I.....? = Would you like me to....?
11. But../Also..../So.... = However/ In addition/ Therefore
12. Please could you..... = I would be grateful if you could
13. I'm sorry for.... = Please accept our apologies for
14. Re... = With regard to/ With reference to
15. See you next week. = I look forward to meeting you next week
อีเมล์ 1:
ภาษาทางการ
I am afraid I will not be able to attend the meeting on Friday. As I will miss the meeting, I was wondering if you could send me a copy of the minutes? I will write to Anita as well, to inform her that I will not be there. Once again, please accept my apologies for this, and I can assure you that I will be at the next meeting.
ภาษาไม่เป็นทางการ
Sorry I can't make it on Friday. As I'll miss the meeting, could you send me a copy of the minutes? I'll write to Anita as well, to tell her that I won't be there. Once again, I'm sorry for this, and I promise that I'll be at the next meeting.
อีเมล์ 2:
ภาษาทางการ
Thank you for your email of 25 January where you requested assistance on how to order on-line. It is necessary for me to know your a/c number before I can deal with this. I would be grateful if you could also provide details of which version of Windows you are using.
ภาษาไม่เป็นทางการ
Thanks for your email of 25 Jan where you asked for help on how to order on-line.I need to know your a/c number before I can deal with this. Please could you also provide details of which version of Windows you're using.
อีเมล์ 3:
ภาษาทางการ
With reference to your order number J891-we received it this morning, but you have not filled in the sections on size and colour. Please let us know your exact requirements. These products are selling very well at the moment, and we regret to advise you that the medium size is temporarily out of stock. However, we are expecting more supplies in the near future. Would you like me to email you then they arrive?
ภาษาไม่เป็นทางการ
Re your order number J891-we received it this morning, but you haven't filled in the sections on size and colour. What exactly do you need? These products are selling very well at the moment, and we are sorry to tell you that the medium size is temporarily out of stock. But we're expecting more supplies soon. Shall I email you then they arrive?